Monthly archive - November 2011

St. Louis Auto Stop Brightens the Holidays for Local Children

St. Louis Auto Stop Brightens the Holidays for Local Children

To make the holiday brighter for local disadvantaged children, St. Louis Auto Stop employees take part in a Secret Santa program. With nearly every employee sponsoring a child, St. Louis Auto Stop is responsible for donating a large number of clothing, food, and entertainment items to give these children a blessed holiday experience. While most companies only see the holiday season as a reason to donate, St. Louis Auto Stop contributes to their community all year round.  Read more


Cyber Monday Shoppers Set New Record in 2011

Cyber Monday Shoppers Set New Record in 2011

In only the second time Cyber Monday has broken a billion dollars, Cyber Monday 2011 sales were estimated at more than $1.2 billion. Eclipsing last year’s record of $1.03 billion, Cyber Monday 2011 also experienced a 33% increase in online sales and a 6.6% increase in mobile sales. As a glaring sign of customers becoming more comfortable buying online, your online reputation is more important now than ever.  Both experienced and beginning online shoppers know the difference between a trustworthy and suspicious website, and if they feel any apprehension they’ll be on your competitor’s website in a matter of seconds. Looking for an easy way to make them stay and spend money on your products? Two words: customer reviews. Read more


Reputation Management – Using a Review Site for Better Customer Service

Reputation Management – Using a Review Site for Better Customer Service

Car Dealer Reputation Management

Reputation management is defined as the procedure of tracking an entity’s action and then the opinions of other entities about said actions. Also referred to as directory management, reputation management also includes reporting on those actions and ensuing opinions and then reacting to that report, which ends in a feedback loop.

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Orland Park Nissan Customer Service is Second to None

Orland Park Nissan Customer Service is Second to None

With satisfied customers leaving their lot every day, Orland Park Nissan continuously strives to make the car buying experience better for everyone. Managing a client base that extends into Naperville, Downers Grove, Plainfield, Joliet and beyond, Orland Park Nissan is in close competition with several dealerships yet remains a customer top choice for many reasons. In addition to their premier selection of New and Used vehicles, Orland Park Nissan prides themselves on exemplary customer service.

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How Keffer Kia Shows Appreciation To Car Buyers

How Keffer Kia Shows Appreciation To Car Buyers

The business this Mooresville North Carolina dealership does with their surrounding communities is appreciated by the dealership enough for them to give back to the very car buyers who keep them in business.  By simply going to the Keffer Kia Facebook page and “liking” it, and then submit the name of a deserving mother or student along with a short explanation on why they should earn either the “Mom of the Month” or “Student of the Month” award.  Each month 1 winner from each category is chosen as the winner!  The chosen mom wins a spa day, a free auto detail, and a maid to come straighten up the house for a day!  The student will win an IPod Touch and will be entered to win a $1,000 scholarship in August.  To win, just nominate who you think deserves the award, easy!  But did you know that Keffer Kia is doing even more than this? Read more